Where The Music's At

Only small clutches, wristlets, or fanny packs no bigger than 6”x 9” OR clear plastic bags no bigger than 12"x12"x6” will be allowed inside the venue.

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

• Weapons of any kind / Knives
• Lawn Chairs
• Large Bags/Backpacks that aren't clear
• Coolers of any kind
• Any beverage besides water - FROZEN water bottles are also not allowed
• Alcohol
• Tablets/iPads
• Selfie-sticks, GoPros
• Cameras with detachable lenses
• Video or audio recording devices
• UAV (Drones)
• Illegal drugs/substances
• Glass containers or cans
• Laser pointers
• Glow sticks
• Signage larger than 8.5"x11" or standard size of printer paper.
• Animals (excluding service animals)
• Skateboards and rollerblades, hover-boards, scooters, bicycles and other personal motorized and non-motorized vehicles
• Unauthorized solicitation or marketing materials (e.g., handbills, flyers, stickers)
• Fireworks
• Chains / Spike jewelry

*Due to artist requests, ALLOWED/NOT ALLOWED items are subject to change without notice. We regret any inconvenience this may cause.

• Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12”
• Small clutch purse or fanny pack- no larger than 6" x 9" (does NOT need to be clear)
• Factory sealed water bottle - up to one gallon per person or empty bottle to fill inside (NON-FROZEN)
• Reusable water bottle - must be empty upon arrival (water stations are available in the venue)
• Blankets and tarps, must be picnic sized (50" x 60") or smaller*
• Cameras - non professional only, no detachable lens
• Sunscreen and bug spray (must be non-aerosol)
• Personal misting fans - must be empty upon arrival
• Neck fans
• Small tote/parasol umbrellas
• E-Cigarettes & Vape Pens ONLY IN PLAZAS AND LAWN AREA
• Stadium Seat Cushions (with no metal frame parts)

*Please Note: These policies are subject to change based on the show. Follow our social channels for specific show restrictions.

No outside lawn chairs or stadium seats are allowed into the venue. Lawn chairs are available for rent for most shows and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. No other chairs are permitted inside the venue. To rent a lawn chair in advance, click on the "UPGRADES AVAILABLE" dropdown on dropdown on our upgrade page and select "Lawn Chair Rental".

Guests are permitted to bring in one (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. 

Water fountains are located near the restrooms in both plazas.

If you lose an item while you are at an event, you can visit our Security office located in the East (Red) Plaza next to Guest Services Presented by Allianz to see if it has been turned in.

You'll need a valid ID for events with age restrictions, and to drink alcohol. Any of these will get you in:

• A state-issued ID or driver's license
• Current US Government or military ID
• An official passport

We take underage drinking seriously, and if you don't have an ID that proves you're 21 or older, you won't be able to buy, drink or carry alcohol in the venue. If you break these rules, you will be removed from the amphitheater. And no, you won't get a refund.

• GATE 8: VIP & Rideshare Drop Off & Pick Up ONLY
• GATE 9: Permit & Pass Only
• GATE 10: Ultra VIP Only
• GATE 11: General Parking
• GATE 12: General Parking
• GATE 13: Overflow General Parking

Yes, as long as they are no larger than 8.5" x 11". This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Re-entry is not permitted at Dos Equis Pavilion. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

If they're over 3 years old, then yes. Children under 3 years of age will be required to sit in your lap if you have a seated ticket. Also, we suggest you please make sure your kids have ear protection.

Every year, more than 40 million people in the U.S. trust Allianz to protect their ticket purchases. It’s added peace of mind for you and added security for your investment. It’s protection so you don’t lose out if you have to miss out. Learn more about protecting your next experience at AllianzTicketProtection.com.

You can't get a refund, but you can sell your tickets to another fan via your Live Nation account.

If you have a large party looking to attend a show, please reach out to the Dallas Premium Seats Team at DallasPremiumSeating@LiveNation.com. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email us or click here.

It is recommended that guests bringing medication into the venue for necessary or possible administration during the show have with them the original container and/or label pertaining to the prescription, which may be requested of the guest for examination and verification by venue staff or security.

DART has a station in Fair Park. For more information on schedules and locations, use the following link: http://www.dart.org/.